TDX Bengaluru 2025 – What an Experience by Our Senior Salesforce Developer

TDX (TrailblazerDX) returned to India in 2025, and what an unforgettable event it was! After a long break since its last edition in 2019 due to the pandemic, Bengaluru once again became the epicenter of Salesforce innovation, learning, and community. Developers, architects, admins, and Trailblazers from all corners of the ecosystem gathered to share ideas, explore the future of AI-powered CRM, and celebrate the spirit of Salesforce.

Among them was Rameshawar, our very own Senior Salesforce Developer at Cloudcentric, who attended the event in person. His experience offers a first-hand look at the electrifying atmosphere and groundbreaking announcements that made TDX 2025 an event to remember.

Reigniting Innovation at TDX Bengaluru

TrailblazerDX 2025 wasn’t just a conference — it was a celebration of innovation, connection, and community. From the moment attendees stepped into the venue, the energy was contagious. The keynotes set the tone for what would be a transformative event.

Visionary leaders like Arundhati Bhattacharya, Avanthika R., Muralidhar Krishnaprasad (MK), Christophe Coenraets, and Parul Jain took the stage to talk about the future of technology — a future powered by AI, resilience, and purpose.

And then came a truly moving moment: the closing keynote with Arundhati Bhattacharya and Sonam Wangchuk. Their heartfelt discussion reminded everyone that innovation is not just about what’s next, but about what matters most — building for impact, not just progress.

The Voice of Our Developer – Rameshawar’s Take on TDX 2025

Here’s what Rameshawar had to say about his experience at the event:

After its last edition in 2019 and a pause due to the pandemic, TDX finally made its powerful return to India — and what a spectacular comeback it was! Bengaluru came alive as developers, architects, admins, and Trailblazers from across the ecosystem converged to ignite ideas, spark innovation, and celebrate the unstoppable force of the Salesforce community. TDX 2025 wasn’t just a conference — it was a high-energy festival of learning, collaboration, and future-ready thinking.”

“Right from the very first moment, the atmosphere was electric — charged with curiosity, ambition, and the unmistakable buzz of something extraordinary unfolding. The keynote stage lit up with insights from visionary leaders like Arundhati Bhattacharya, Avanthika R., Muralidhar Krishnaprasad (MK), Christophe Coenraets, and Parul Jain — each one painting a bold picture of a future driven by AI, resilience, and purpose-driven technology.”

“And just when we thought it couldn’t get more inspiring, the closing keynote took it to another level. Arundhati Bhattacharya and Sonam Wangchuk brought the house down with a powerful reminder: innovation isn’t just about building what’s next — it’s about building what matters. Their conversation on adversity, ingenuity, and social impact was a masterclass in why we do what we do — to create a better world, not just a better product.”

“But the heartbeat of TDX 2025? Agentforce.”

“This wasn’t just another product launch — it was the beginning of a new era. The excitement around Agentforce was everywhere, and rightfully so. From interactive demos to immersive workshops, attendees had the chance to see first-hand how this human-centered AI platform integrates seamlessly across Salesforce products — transforming how support teams operate and how customers experience service.”

“Whether it was connecting Agentforce with Service Cloud to boost agent efficiency or pairing it with Einstein to deliver smarter, faster resolutions, every use case showed one thing clearly: Agentforce isn’t here to replace humans — it’s here to empower them.”

“And of course, the heart of TDX lies in its people. Celebrating community champions like Shreeya Rashinkar, who was honored with the Golden Hoodie, reminded us of the power of passion and purpose within the Trailblazer community. It was a joy to connect with fellow Trailblazers like Om Prakash, Neha Janoti, Neha Baboota, Faisal Siddki, Padmasekar Damodaran, and Er. Jasjit Singh — every conversation sparked new ideas and lasting connections.”

“A heartfelt thank you to Kiran Manyala, Vishwa Vikas Dagala, Jerry George Thomas, Aditya Naag Topalli, Satya Sekhar Chegondi, and the entire Salesforce Developer Relations team for crafting such a thoughtful, impactful, and truly developer-first experience. Your vision, dedication, and attention to every detail made TDX 2025 not just memorable — but meaningful.”

Agentforce: A New Era in AI-Powered Service

Agentforce wasn’t just a highlight — it was a game-changer. Salesforce’s newest AI innovation promises to revolutionize the way support teams and customers interact, making service faster, smarter, and more intuitive. As Rameshawar noted, Agentforce doesn’t replace humans — it empowers them.

By integrating directly with Service Cloudand leveraging Einstein AI, Agentforce ensures that human-centered AI becomes a standard in support operations across industries.

Celebrating Trailblazers, Building the Future

TDX Bengaluru 2025 also celebrated the Trailblazer community, shining a light on individuals making a difference. Honoring contributors like Shreeya Rashinkar with the Golden Hoodie reminded everyone of the collaborative and purpose-driven spirit that makes Salesforce more than a platform — it’s a movement.