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Field Service Lightning

An easy alternative to AWS, which empowers businesses, to build, deliver, monitor, and scale modern applications in the cloud infrastructure..

Smart Service Delivery

Our Field Service Lightning Implementation and Consulting Services enhance field service capabilities, streamline operations, optimize resource allocation, and provide real-time insights through analytics.

Features Of Field Service Lightning

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Streamline your Workforce

Provide 360-degree support to agents, dispatchers and employees on a single platform. Enable your technicians to meet the customer expectations in a better manner.

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Create Work Orders Faster

Allow creating Work Orders at a faster rate with our services associated with cases, assets and accounts, etc. by viewing knowledge articles and tracking SLA compliance.

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Assign Jobs from Anywhere

Book instantly the truth-based service agreements using the Customer Community or Service Console. Assign jobs automatically and optimize jobs to the right resources with the help of intelligent and smart scheduling.

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Real-time Job Management

Manage your on-site jobs from mobile devices. Improve the first-visit resolution by your mobile workforce by using solutions that offer insights on van stock and inventory, job schedules, real-time collaboration with Einstein AI - while on the go.

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Real-time Insights

Provide real-time insights for dispatchers on KPIs and operational performances. Use just a single app for addressing customer issues, obtain data from various sources and prevent issues before their occurrence

Our Field Service Lightning Implementation Solutions

We have listed down some of the features, which is as follows

  • Client Testimonials

    • Shamim Akhtar

    Shamim Akhtar

    India Autism Center

    Cccinfotech has consistently exceeded our expectations in providing service. Their team's expertise, reliability, and commitment to quality have been instrumental in specific benefits.

    Nitin Manchanda

    Nitin Manchanda

    Money Place , Aus

    Cloudcentric Infotech are working with us for our Salesforce development and support requirements for more than 2 years now. So far we have been really happy with the services provided by them. Our project is completely Agile and requirements keep coming up from our business every week; Cloudcentric's developer has been working on these requirements and providing us the right solution everytime. We are very happy with the services provided by them.

    Bart Politica

    Bart Politica

    AiDoc

    CLOUDCENTRIC INFOTECH Pvt. Ltd. is a valuable partner to us. We have the right amount of detail communicated to us at the right cadence. Even better, the work is fantastic. I have yet to have to go back and fix something they built because there was no need to - it worked as we wanted it to.

    Gagan Singla

    Gagan Singla

    Understanding clients Work like partners and provide the solution of each problem.

    Akash Giri

    Akash Giri

    Powerparts Private Limited

    CCC team has demonstrated a proactive approach that has exceeded our expectations. Their ability to anticipate our needs and address potential challenges before they arise has been instrumental in ensuring the success of our Salesforce implementation. Their unparalleled commitment to managing issues in a timely and effective manner.

    Karanpreet Singh Bedi

    Karanpreet Singh Bedi

    LABS Initiative

    The CCC team is proactive, experienced and very supportive. While understanding the requirement, they like to dig deep into the process and end goal. This way they offer to cover things that can impact the process but got overlooked. It's been a long journey with them and it was great working with them.

    David Marshall

    David Marshall

    CodingDepartment.com

    CCC Infotech are wonderful Salesforce consultants and developers. I have been working with them for years and years. They have treated me like family and always executed on my development requests. The admins take great care to make sure that my team is always staffed with a full group of client coordinators and developers so my needs are addressed.

  • Why Choose CloudCentric ?

    360-Degree Salesforce Services

    End-to-end Salesforce services for your journey to success.

    Center of Excellence

    Expert-led Salesforce CoE for innovative solutions and domain expertise.

    Salesforce Partner

    Trusted Salesforce partner providing tailored solutions and top-tier service expertise.

    Industry Expertise

    Sector-focused expertise for tailored solutions to address unique industry challenges.

    Effectiveness of Business

    Efficient and effective Salesforce solutions for optimized business processes.

    Extensive Service Portfolio

    Tailored Salesforce solutions spanning Sales Cloud, Marketing Cloud, and more.

    • Frequently Asked Questions

    What is Field Service Lightning (FSL), and how can it benefit my business?
    Field Service Lightning is a Salesforce solution that helps manage field operations efficiently, schedule appointments, optimize routes, and improve customer service, leading to increased productivity and customer satisfaction.
    Is Field Service Lightning suitable for my industry?
    FSL is adaptable and can be customized for various industries, including manufacturing, telecommunications, healthcare, and utilities, to streamline field service operations.
    What features are included in Field Service Lightning?
    FSL offers features like work order management, inventory tracking, real-time communication, and mobile capabilities for field technicians.
    How can I get started with Field Service Lightning implementation?
    Contact our experts, and we'll assess your needs, customize FSL to your requirements, provide training, and ensure a smooth implementation.

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