CRM Analytics Services
CRM Analytics, previously known as Einstein Analytics and Tableau CRM, is Salesforce's integrated analytics platform. Enhance productivity and decision-making with Salesforce's top-tier AI-driven analytics platform. Tableau simplifies data comprehension and action, no matter where you work.
CloudCentric CRM Analytics Services
Data Integration
Integration of data from various sources like sales, marketing, customer service, social media, and more, ensuring that data is updated in real-time across all systems.
Advanced Analytics
Using machine learning algorithms to predict customer behavior, sales trends, and market changes; providing detailed reports and dashboards to understand historical data and current trends; and offering recommendations on the best actions to take based on predictive models.
Customer Insights
Grouping customers based on similar characteristics to target them more effectively, calculating the total worth of a customer over the entire relationship, and identifying customers at risk of leaving along with reasons behind churn.
Sales and Marketing Optimization
Prioritizing leads based on their likelihood to convert, measuring the success of marketing campaigns in real-time, and predicting future sales to help with inventory and resource planning.
Enhanced User Experience
Tailored dashboards for different roles within the organization, ensuring that insights and data are accessible on-the-go via mobile devices, and providing an easy-to-use interface that allows non-technical users to gain insights quickly.
Security and Compliance
Protecting sensitive data with encryption both at rest and in transit, ensuring that all data handling meets industry standards and regulations like GDPR, HIPAA, etc., and defining roles and permissions to ensure only authorized users have access to sensitive data.
Salesforce CRM Analytics, previously known as Einstein Analytics and Tableau CRM, is a comprehensive cloud-based analytics platform developed by Salesforce. It enables businesses to harness the power of their data, providing AI-powered insights and advanced analytics that help drive smarter decisions across sales, service, marketing, and more. Built natively into the Salesforce ecosystem, CRM Analytics allows users to integrate data from both Salesforce and external sources, offering a complete, real-time view of business performance.
What is Salesforce CRM Analytics?
Salesforce CRM Analytics, formerly known as Tableau CRM and Einstein Analytics, is a powerful analytics and business intelligence platform designed to help businesses gain insights from their data. Integrated seamlessly within the Salesforce ecosystem, it enables users to visualize, analyze, and act on data from multiple sources, including Salesforce CRM and external systems. With built-in artificial intelligence (AI) and machine learning (ML) capabilities, Salesforce CRM Analytics provides predictive insights, helping users forecast trends, identify opportunities, and uncover risks. Its customizable dashboards and real-time data visualizations make it easy for non-technical users to explore data, monitor key performance indicators (KPIs), and generate actionable reports. By offering AI-driven recommendations and predictive analytics, it empowers businesses to make smarter, data-driven decisions across sales, marketing, service, and other areas, all from a unified platform accessible on any device.
Why Choose CloudCentric for analytics services ?
Comprehensive Solution
CloudCentric provides a comprehensive suite of CRM analytics services, including data integration, advanced analytics, customer insights, and sales and marketing optimization. This integrated approach ensures that all aspects of your CRM strategy are covered, leading to more holistic insights and better decision-making.
Advanced Analytics Capabilities
With CloudCentric, you gain access to advanced analytics capabilities such as predictive analytics, descriptive analytics, and prescriptive analytics. These tools enable you to uncover valuable insights from your CRM data, identify trends, and make data-driven decisions to drive business growth.
Enhanced User Experience
CloudCentric prioritizes user experience by offering customizable dashboards tailored to different roles within your organization. Additionally, mobile access ensures that insights and data are accessible on-the-go via mobile devices, while the user-friendly interface makes it easy for non-technical users to gain insights quickly.
Security and Compliance
CloudCentric takes security and compliance seriously, providing robust data encryption to protect sensitive information and ensuring that all data handling meets industry standards and regulations such as GDPR and HIPAA. Access controls are also in place to ensure that only authorized users have access to sensitive data.
Scalability and Flexibility
CloudCentric's cloud-based infrastructure allows for easy scalability, enabling you to scale resources up or down based on your business needs. Additionally, pay-as-you-go pricing models offer cost efficiency, reducing capital expenditure and providing flexibility as your business grows.
Continuous Improvement
CloudCentric is committed to continuous improvement, regularly updating its systems with new features and improvements based on customer feedback and evolving business needs. This ensures that you always have access to the latest tools and technologies to stay ahead of the competition.
Our Salesforce Development Process
Why Choose CloudCentric ?
360-Degree Salesforce Services
End-to-end Salesforce services for your journey to success.
Center of Excellence
Expert-led Salesforce CoE for innovative solutions and domain expertise.
Salesforce Partner
Trusted Salesforce partner providing tailored solutions and top-tier service expertise.
Industry Expertise
Sector-focused expertise for tailored solutions to address unique industry challenges.
Effectiveness of Business
Efficient and effective Salesforce solutions for optimized business processes.
Extensive Service Portfolio
Tailored Salesforce solutions spanning Sales Cloud, Marketing Cloud, and more.
Client Testimonials
Shamim Akhtar
India Autism Center
Cccinfotech has consistently exceeded our expectations in providing service. Their team's expertise, reliability, and commitment to quality have been instrumental in specific benefits.
Nitin Manchanda
Money Place , Aus
Cloudcentric Infotech are working with us for our Salesforce development and support requirements for more than 2 years now. So far we have been really happy with the services provided by them. Our project is completely Agile and requirements keep coming up from our business every week; Cloudcentric's developer has been working on these requirements and providing us the right solution everytime. We are very happy with the services provided by them.
Bart Politica
AiDoc
CLOUDCENTRIC INFOTECH Pvt. Ltd. is a valuable partner to us. We have the right amount of detail communicated to us at the right cadence. Even better, the work is fantastic. I have yet to have to go back and fix something they built because there was no need to - it worked as we wanted it to.
Gagan Singla
Understanding clients Work like partners and provide the solution of each problem.
Akash Giri
Powerparts Private Limited
CCC team has demonstrated a proactive approach that has exceeded our expectations. Their ability to anticipate our needs and address potential challenges before they arise has been instrumental in ensuring the success of our Salesforce implementation. Their unparalleled commitment to managing issues in a timely and effective manner.
Karanpreet Singh Bedi
LABS Initiative
The CCC team is proactive, experienced and very supportive. While understanding the requirement, they like to dig deep into the process and end goal. This way they offer to cover things that can impact the process but got overlooked. It's been a long journey with them and it was great working with them.
David Marshall
CodingDepartment.com
CCC Infotech are wonderful Salesforce consultants and developers. I have been working with them for years and years. They have treated me like family and always executed on my development requests. The admins take great care to make sure that my team is always staffed with a full group of client coordinators and developers so my needs are addressed.
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