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Field Service Lightning

An easy alternative to AWS, which empowers businesses, to build, deliver, monitor, and scale modern applications in the cloud infrastructure..

Smart Service Delivery

Our Field Service Lightning Implementation and Consulting Services enhance field service capabilities, streamline operations, optimize resource allocation, and provide real-time insights through analytics.

Features Of Field Service Lightning


Streamline your Workforce

Provide 360-degree support to agents, dispatchers and employees on a single platform. Enable your technicians to meet the customer expectations in a better manner.


Create Work Orders Faster

Allow creating Work Orders at a faster rate with our services associated with cases, assets and accounts, etc. by viewing knowledge articles and tracking SLA compliance.


Assign Jobs from Anywhere

Book instantly the truth-based service agreements using the Customer Community or Service Console. Assign jobs automatically and optimize jobs to the right resources with the help of intelligent and smart scheduling.


Real-time Job Management

Manage your on-site jobs from mobile devices. Improve the first-visit resolution by your mobile workforce by using solutions that offer insights on van stock and inventory, job schedules, real-time collaboration with Einstein AI - while on the go.


Real-time Insights

Provide real-time insights for dispatchers on KPIs and operational performances. Use just a single app for addressing customer issues, obtain data from various sources and prevent issues before their occurrence

Our Field Service Lightning Implementation Solutions

We have listed down some of the features, which is as follows

  • Client Testimonials

  • Why CloudCentric

    360-Degree Salesforce Services

    End-to-end Salesforce services for your journey to success.

    Center of Excellence

    Expert-led Salesforce CoE for innovative solutions and domain expertise.

    Salesforce Partner

    Trusted Salesforce partner providing tailored solutions and top-tier service expertise.

    Industry Expertise

    Sector-focused expertise for tailored solutions to address unique industry challenges.

    Effectiveness of Business

    Efficient and effective Salesforce solutions for optimized business processes.

    Extensive Service Portfolio

    Tailored Salesforce solutions spanning Sales Cloud, Marketing Cloud, and more.

  • Frequently Asked Questions

    What is Field Service Lightning (FSL), and how can it benefit my business?
    Field Service Lightning is a Salesforce solution that helps manage field operations efficiently, schedule appointments, optimize routes, and improve customer service, leading to increased productivity and customer satisfaction.
    Is Field Service Lightning suitable for my industry?
    FSL is adaptable and can be customized for various industries, including manufacturing, telecommunications, healthcare, and utilities, to streamline field service operations.
    What features are included in Field Service Lightning?
    FSL offers features like work order management, inventory tracking, real-time communication, and mobile capabilities for field technicians.
    How can I get started with Field Service Lightning implementation?
    Contact our experts, and we'll assess your needs, customize FSL to your requirements, provide training, and ensure a smooth implementation.

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