Our Field Service Lightning Implementation and Consulting Services enhance field service capabilities, streamline operations, optimize resource allocation, and provide real-time insights through analytics.
Provide 360-degree support to agents, dispatchers and employees on a single platform. Enable your technicians to meet the customer expectations in a better manner.
Allow creating Work Orders at a faster rate with our services associated with cases, assets and accounts, etc. by viewing knowledge articles and tracking SLA compliance.
Book instantly the truth-based service agreements using the Customer Community or Service Console. Assign jobs automatically and optimize jobs to the right resources with the help of intelligent and smart scheduling.
Manage your on-site jobs from mobile devices. Improve the first-visit resolution by your mobile workforce by using solutions that offer insights on van stock and inventory, job schedules, real-time collaboration with Einstein AI - while on the go.
Provide real-time insights for dispatchers on KPIs and operational performances. Use just a single app for addressing customer issues, obtain data from various sources and prevent issues before their occurrence
We have listed down some of the features, which is as follows
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