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Salesforce Commerce Cloud Implementation

Optimize online shopping experiences with Salesforce Commerce Cloud. Expert implementations for seamless transactions and customer satisfaction.


In the modern digital landscape, a robust online presence is imperative for business success. Transitioning to e-commerce, a natural health supplement provider partnered with CloudCentric to leverage Salesforce Commerce Cloud. With user-friendly interface, diverse payment and shipping options, and robust security, we realized their vision of an innovative online store.



Crafting an intuitive, visually captivating e-commerce site posed the primary hurdle. Integrating Commerce Cloud with Sales, Service, and Marketing Clouds was key


we tailored a bespoke Commerce Cloud solution aligned with the retail selling process. User-friendly design ensured seamless navigation and optimal product discovery.

We Saw

The strategic investment in Magento eCommerce led to a 40% sales surge and expanded audience reach. Enhanced product management, coupled with backend integration, empowered growth through B2C exposure.


Our Consultant team worked very closely with customers and with their problem statement and validate the pain points in the current system, start thinking about solution by taking their input and they inspired our team to think through it to deliver the right product and services


The end result was a visually appealing, user-friendly website that elevated the customer's brand. Salesforce Commerce Cloud boosted sales, enriched customer experience, and streamlined operations through integrated functionalities.


Implementation Process

Needs Assessment

Collaborative discussions to understand business objectives, target audience, and desired features.

Customized Design

Crafting a visually appealing and user-friendly website layout that resonates with the brand identity.

Backend Integration

Seamlessly integrating Commerce Cloud with existing CRM, ERP, and inventory management systems..

Feature Enhancement

Adding advanced functionalities like personalized recommendations, mobile responsiveness, and secure payment gateways.

Feature Enhancement

Rigorous testing to ensure seamless user experience, optimal performance, and data security.


  1. Enhanced Care Coordination

    Health Cloud's unified platform improved care coordination across departments, leading to workflows and reduced duplication.

  1. Sales Uplift

    A remarkable 35% increase in online sales within the first quarter of launch.

  1. Enhanced User Experience

    Improved site navigation and engaging product displays led to a 50% reduction in bounce rates.

  1. Expanded Reach

    The website's mobile optimization boosted traffic by 45%, reaching a broader audience.

  1. Efficient Operations

    Integrated backend systems enabled real-time inventory updates and streamlined order processing.


The Salesforce Health Cloud implementation by CloudCentric Infotech empowered the healthcare provider to deliver better patient care, optimize operations, and foster a patient-centric approach across all facilities.

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