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Agentforce for Public Sector

AI-Powered Digital Transformation for Government

Leverage the power of AI agents to modernize citizen services, streamline operations, and deliver secure, efficient, and people-centric digital governance.

AI-Powered Citizen Services

Secure & Compliant Solutions

Public Sector CMS & Portals

AI-Driven Workflow Automation

Citizen-Centric UI/UX

Ongoing Support & Optimization

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Comprehensive Agentforce Solutions for the Public Sector

Leverage AI agents to modernize governance, enhance citizen engagement, and optimize service delivery. From automation to secure digital experiences, we’ve got you covered.

AI-Powered Citizen Support

Deliver faster, smarter, and more personalized responses through digital agents that handle inquiries, service requests, and case management 24/7.

Public Service Portals

Custom-built portals powered by Agentforce to simplify licensing, permits, benefits, and community engagement with secure and scalable technology.

Smart Process Automation

Streamline operations with AI-driven workflows that reduce manual effort, cut delays, and improve transparency in government services.

Secure & Compliant Systems

Ensure government data remains safe with robust security, compliance, and privacy-first solutions.

Data-Driven Insights

Leverage Agentforce’s AI to analyze public sector data, improve decision-making, and optimize resource allocation.

Secure & Compliant Systems

Ensure government data remains safe with robust security, compliance, and privacy-first solutions.

Transforming Governance with Agentforce for Public Sector

With years of innovation in AI-powered digital transformation, Salesforce Agentforce is reshaping how governments serve their people. From citizen engagement to secure operations, Agentforce delivers intelligent, scalable, and future-ready public sector solutions. Our AI agents, digital tools, and compliance-focused platforms ensure transparency, efficiency, and citizen trust.

  • AI-Driven Citizen Services
  • Secure & Compliant Frameworks
  • Proven Public Sector Expertise
  • Next-Gen Digital Technologies
  • Inclusive & Accessible Design
  • End-to-End Public Sector Support

400+

Projects Done

10+

Years of Experience

4.8

CSAT Score

200+

Expert Teams

Trusted by Startups and Fortune 400+ Companies

What Our Clients Say About Us

Our clients trust us for delivering innovative and scalable Websiet solutions. Here’s how we’ve helped businesses achieve success with measurable results.

Gagan Singla

“Understanding Needs, Delivering Solutions – Like...”
Project: Salesforce Implementation & Optimization
CLOUDCENTRIC INFOTECH Pvt. Ltd. is a valuable partner to us. We have the right amount of detail communicated to us... Read More

How We Improved This?

Improved system efficiency By 60%

Reduced Implementation Time By 50%

Karanpreet Singh Bedi

“A Thoughtful and Supportive Tech Partner...”
Project: Salesforce Implementation & Optimization
The CCC team is proactive, experienced and very supportive. While understanding the requirement, they like to dig deep into the... Read More

How We Improved This?

Improved system efficiency By 70%

Reduced Implementation Time By 65%

Nitin Manchanda

“Our Salesforce Backbone: CloudCentric Infotech’s Reliable...”
Project: Salesforce Implementation & Optimization
Cloudcentric Infotech are working with us for our Salesforce development and support requirements for more than 2 years now. So... Read More

How We Improved This?

Improved system efficiency By 80%

Reduced Implementation Time By 70%

Shamim Akhtar

“Trusted. Reliable. Exceptional — CCCInfotech in...”
Project: Salesforce Implementation & Optimization
Cccinfotech has consistently exceeded our expectations in providing service. Their team's expertise, reliability, andcommitment to quality have been instrumental in... Read More

How We Improved This?

Improved system efficiency By 50%

Reduced Implementation Time By 30%

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Have Questions About Salesforce Agentforce for Public Sector ?

Frequently Asked Questions

What is Salesforce Agentforce?
Salesforce Agentforce is a public sector-focused CRM solution designed to help government agencies, non-profits, and public organizations manage citizen engagement, service delivery, and field operations efficiently. It combines data, AI, and automation to empower agents to take action quickly.
How does Agentforce help improve field agent efficiency?
Field agents can access case details, update status, and complete approvals in real time via mobile devices, reducing delays and improving service outcomes.
Is Agentforce scalable for large public sector organizations?
Yes. Salesforce Agentforce is cloud-based and designed to scale, supporting small agencies to nationwide public sector programs without performance issues.
How long does it take to implement Salesforce Agentforce in a public sector organization?
Implementation depends on size, complexity, and integrations. Typically, small-to-medium deployments take 4–12 weeks, while large-scale implementations may take several months.
Does Salesforce provide support and training for public sector users?
Yes. Salesforce offers extensive training, user guides, and 24/7 support tailored for public sector needs to ensure smooth adoption and usage.
How can Agentforce help with reporting and analytics?
It provides dashboards, KPI tracking, and customizable reports to monitor performance, citizen satisfaction, and operational efficiency.