Home/
Case Study/
Commerce Cloud Case Study
Salesforce Commerce Cloud Implementation
Optimize online shopping experiences with Salesforce Commerce Cloud. Expert implementations for seamless transactions and customer satisfaction.
Optimize online shopping experiences with Salesforce Commerce Cloud. Expert implementations for seamless transactions and customer satisfaction.
In the modern digital landscape, a robust online presence is imperative for business success. Transitioning to e-commerce, a natural health supplement provider partnered with CloudCentric to leverage Salesforce Commerce Cloud. With user-friendly interface, diverse payment and shipping options, and robust security, we realized their vision of an innovative online store.
Crafting an intuitive, visually captivating e-commerce site posed the primary hurdle. Integrating Commerce Cloud with Sales, Service, and Marketing Clouds was key
we tailored a bespoke Commerce Cloud solution aligned with the retail selling process. User-friendly design ensured seamless navigation and optimal product discovery.
The strategic investment in Magento eCommerce led to a 40% sales surge and expanded audience reach. Enhanced product management, coupled with backend integration, empowered growth through B2C exposure.
Our Consultant team worked very closely with customers and with their problem statement and validate the pain points in the current system, start thinking about solution by taking their input and they inspired our team to think through it to deliver the right product and services
The end result was a visually appealing, user-friendly website that elevated the customer's brand. Salesforce Commerce Cloud boosted sales, enriched customer experience, and streamlined operations through integrated functionalities.
Health Cloud's unified platform improved care coordination across departments, leading to workflows and reduced duplication.
A remarkable 35% increase in online sales within the first quarter of launch.
Improved site navigation and engaging product displays led to a 50% reduction in bounce rates.
The website's mobile optimization boosted traffic by 45%, reaching a broader audience.
Integrated backend systems enabled real-time inventory updates and streamlined order processing.
The Salesforce Health Cloud implementation by CloudCentric Infotech empowered the healthcare provider to deliver better patient care, optimize operations, and foster a patient-centric approach across all facilities.
